<h2>Frequently Asked Questions</h2>

<h3>Shipping & Delivery</h3>

<p><strong>Do you offer free shipping?</strong><br>
Yes! We offer free shipping on all orders to the US and Europe. Orders to Australia, Canada, and the UK ship for a flat rate of $12.</p>

<p><strong>How long does delivery take?</strong><br>
US and Europe: 3–7 business days (shipped from our overseas warehouses).<br>
Australia, Canada, UK: 7–15 business days.<br>
Other regions: 7–25 business days.</p>

<p><strong>Do you ship internationally?</strong><br>
Yes, we ship worldwide.</p>

<h3>Returns & Refunds</h3>

<p><strong>What is your return policy?</strong><br>
We offer a 30-day return policy for US and EU customers. If you're not satisfied, contact us within 30 days of delivery for a full refund or exchange.</p>

<p><strong>How do I start a return?</strong><br>
Email us at support@joefox.store with your order number and reason. We'll guide you through the process.</p>

<h3>Products</h3>

<p><strong>Are JOEFOX watches waterproof?</strong><br>
Most of our sport models feature IP68 waterproofing, suitable for daily wear, hand washing, and rain. However, we do not recommend swimming or diving with them.</p>

<p><strong>What movement do JOEFOX watches use?</strong><br>
All JOEFOX watches are powered by Japanese quartz movement for reliable, accurate timekeeping.</p>

<p><strong>What materials are used?</strong><br>
Our watches feature stainless steel cases, hardened mineral glass, and premium silicone or stainless steel straps, depending on the model.</p>

<h3>About JOEFOX</h3>

<p><strong>Why are your prices so low?</strong><br>
We own our factory and sell directly to you. No middlemen, no retail markups. That's the JOEFOX promise.</p>

<p><strong>Do you offer wholesale or bulk pricing?</strong><br>
Yes! We work with retailers and distributors worldwide. Contact us at info@joefox.store for wholesale inquiries.</p>