Refund policy
Returns & Refunds We want you to love your JOEFOX watch. If you're not completely satisfied, we've made returns simple. 30-Day Return Policy You have 30 days from the date of delivery to return your watch for a full refund. Items must be unused, in original packaging, and with all tags attached. Eligible Regions - US & Europe orders: Full return and exchange service - Other regions: Personal returns not currently supported. Please contact us with any questions about your order. How to Return (US & Europe) 1. Email us at hello@joefox.store with your order number and reason for return 2. We'll send you the return address and instructions 3. Pack the watch securely in its original box and ship it back 4. Once received, your refund will be processed within 3-5 business days Wholesale & Bulk Orders For wholesale inquiries or bulk orders, please contact us at hello@joefox.store for dedicated pricing and service. Questions? Contact us at hello@joefox.store — we're here to help.